FAQ
To request a custom art commission, please visit our 'Commissions' page. Book a session and fill out the contact form with your requirements. I will get in touch with you to discuss further details if there any additional questions
The art commissions are available in various sizes, ranging from small to large. You can choose the size that best fits your preferences and needs.
We provide both standard and express shipping to ensure timely and efficient delivery of your orders.
To book a commission, please follow these steps: 1. Visit our website and navigate to the 'Book Commissions' page. 2. Book a session. 3. Fill out the commission request form (at the bottom of the page) with details such as features, size, and any specific requirements. 4. Once the form is submitted, our team will review your request and get in touch with you to discuss further details and pricing. 5. Upon agreement, you will be required to make a payment upfront to confirm the commission. 6. The artist will keep you updated on the progress of your commission via your preferred communication channel. 7. Once the artwork is completed, you will receive it and can credit the artist if it is shared online.
The refund policy allows customers to request a refund within 28 days of purchase for a full refund of any physical item. Customers will need to contact the email, Melz1920@outlook.com to apply and read the refund policy.
To correct a mistake in your order, please contact me at [melz1920@outlook.com](mailto:melz1920@outlook.com) with your order details. I will assist you in resolving the issue promptly.
The duration of a commission varies depending on the complexity of the artwork and the artist's workload. On average, commissions can take anywhere from a few days to several weeks to complete.
The shipping duration varies based on the shipping method selected and the destination. Typically, standard shipping within the UK takes 2-3 business days, while international shipping can range from 5-15 business days.
You can reach me via email at melz1920@outlook.com or through our contact form on the website. I strive to respond to all inquiries within 24-48 hours.