Refunds

REFUND POLICY

These terms and conditions constitute the return and refund policy of Melz.

Thank you for your purchase. If you are not happy or sure about your purchase, we are here to make it right.

Terms and Conditions for return and refund:

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1. The customers have 28 days to check their physical purchases. 

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1. If a customer is unsatisfied with the physical products, they must return them within 28 days of the purchase. Melz will refund the full amount without any questions within 5 working days.

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1. The products must be returned within 28 days under the following conditions:

   1. The condition of the purchase must be the same as it was at the time of purchase;

   2. It must contain all tags;

   3. It must not be damaged;

   4. The customer must bring the purchase receipt.

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1. After fourteen days of the purchase or not fulfilling any of the conditions provided in Clause Three Melz shall not accept any return, and no money will be refunded. 

2. If you want more information regarding our return and refund policy please contact us. 

Thank you for choosing Melz!